DELIVERY ACCORDING TO YOUR WISHES
Unless otherwise agreed, the delivery is made to the address you indicated when you placed your order.
- at your home,
- to another specific address that you indicate to us.
The goods travel at the carrier's risk from the date on which the ordered products have left the premises. The delivery times are only indicative and without any guarantee unless, exceptionally, we are committed to respect a specific date of delivery. If you choose to pay by check, the order will be processed upon receipt of the check and the delivery time will run accordingly.
Delays in delivery, unless a specific delivery date has been respected, do not allow the buyer to cancel the sale or to refuse the product(s). They cannot give rise to withholding, penalty, or damages.
EXPEDITON
Packages are shipped the same day for all orders paid before 1pm, the next day otherwise.
For example, an order paid online by credit card on the site www.ayurvana.fr before 1pm will be shipped the same day. An order placed on the site but paid by check will be shipped the day the check is received.
The products marketed by AYur-vana are in conformity with the French regulation. It is thus up to the Customer to inform himself near the local authority of his country of the possible limitations of importation and use of the ordered products.
AYur-vana cannot be held responsible for the purchase of a product considered as non-conforming in a given country, whereas this product is in conformity with the French regulations.
DELIVERIES IN METROPOLITAN FRANCE
Delays: the ordered articles are delivered, except delay, within 24/48 hours by the Post office in Colissimo with a controlled reception.
The arrival of the parcel: the deliveries arrive directly at your home or, if you are absent, at your post office.
Rates: 5,95 €; Free from 49 €.
DELIVERIES TO OVERSEAS DEPARTMENTS
Delays: the ordered articles are delivered within a week by the Post office in Colissimo Liberté DOM with a controlled reception. You benefit from the tax exemption on our products and our transport services. The invoice will be established without French VAT. You will have to pay the applicable duties and taxes to the carrier who will deliver your order.
Rates: 20 €; Free for orders over 200 €.
DELIVERIES IN THE EUROPEAN COMMUNITY
Delivery time: the ordered articles are delivered under 48/96 hours by the Post office in Colissimo Europe with a controlled reception.
The items you order are subject to French VAT (5.5% or 20% unless the rates change). You do not have to pay any tax when you receive your package, and you cannot recover any VAT.
Rates: 5,95 €; Free from 49 €.
DELIVERIES OUTSIDE THE EUROPEAN COMMUNITY
You benefit from the tax exemption on our products and our transport services. The invoice will be established without French VAT. You will have to pay the duties and taxes of your country to the carrier who will deliver your order.
For any delivery outside the European community, please contact us at contact@ayurvana.fr or + 33 (0)1 39 59 97 29.
Customs information:
Customs or import taxes are due as soon as the package reaches its destination country. You must pay any additional customs clearance fees. We have no control over these taxes and cannot predict them, as customs policies vary greatly from country to country. Please contact your local customs office for more information.
