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The customer has a period of 7 days from the date of delivery to return the goods to Ayur-Vana, at his own expense, for exchange or refund.
In case of exercising the right of withdrawal, the customer can ask for either the refund of his order (except for the return shipping cost), or for the exchange of the products (the shipment cost being borne by the customer).
Any request for exchange or refund will be made by post, within 7 days of delivery. Products must be returned to Ayur-Vana, 177 rue de Paris – 95680 MONTLIGNON; they must be brand new and in their original boxes, also in perfect conditions. Opened, damaged or dirtied products arising from the use of the customer neither will be refunded nor exchanged.
In case of an abusive return, Ayur-vana reserves the right to refuse future orders from the customer.